You complaining isnt going to help lmao plus he isnt even the one who handles that stuff so id reckon you should be patient anyway and not complain :))
I suggest reading the server rules:
#9: Exchanging any virtual/actual item for hard currency and/or Virtual MineHeroes Server Store Items is allowed if both parties agree that they understand the risk involved (e.g. future chargebacks, incomplete transactions).
You have to be patient about it, chargebacks are quite a bit to deal with as the staff team need to communicate with PayPal. Plus, you aren't the only person making a ban appeal or a support ticket. Ban appeals can take even upto a few weeks depending on the type of ban.
Comments on Profile Post by LynktheBrave