Global Chargeback bans are too harsh.

Discussion in 'Rejected Suggestions' started by superrockstar12, Dec 22, 2019.

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  1. superrockstar12

    superrockstar12 New Member
    Ultimate Legend Titan Elite

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    Hello, I have recently seen lots of people banned for chargeback.

    Now I understand this is a annoying thing but I feel like a perm blacklist with 0.0000001% chance to get a unban [basically impossible] is way too harsh for 1 time.

    Here is what I think should happen instead:

    1st chargeback: 30d ban [allowed to appeal]
    2nd chargeback: 3mths ban [allowed to appeal] + apology to the server staff/owner
    3rd chargeback: 1yr ban [not appealable] + apology to the entire community.

    Then only on the 4th chargeback will they be perm blacklisted

    Please accept this suggestion.
     
  2. ButterflyBliss

    ButterflyBliss Well-Known Member
    Zume Gyra Manos Supreme Ultimate Legend Hero

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    Unfortunately this will not be accepted due to strict Mineheroes rules and asking for leniency is rather counter productive. If you chargeback quite frankly you deserve to be dealt consequences.

    1.
    Payments to the MineHeroes store are payments for intangible virtual items. All transactions are final and a strict no-refund policy applies.

    Any and all refund requests are denied. Such requests include account/IP bans, server downtime, or the loss of in-game items.

    Opening a chargeback will result in a permanent and automatic ban from the MineHeroes Server, the MineHeroes store and all other stores on the Tebex/Buycraft platform. All appeals are automatically declined.

    2. And i think this whole link will explain why!!!! STORE
     
    #2 ButterflyBliss, Dec 22, 2019
    Last edited: Dec 23, 2019
  3. Hokaras

    Hokaras Well-Known Member
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    You would not chargeback from you local super market, and if you did you would have to pay up quite a lot. At the end of the day Mineheroes is a buisness and this server doesn't support itself from nothing.
    And it doesn't matter that they win basically all chargbacks. They still have to invest time to solve the problem which is not worth the risk to repeat that process.
     
  4. FuriousFruit

    FuriousFruit Well-Known Member
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    Chargebacks are a pain in the butt for both you and Wazez. Also, it CLEARLY says in the Terms of Service that chargebacks are NOT tolerated. If you break the ToS, you get blacklisted.
     
  5. xoteh

    xoteh Active Member
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    I can confirm that Mineheroes will not change the chargeback system. If you charge back then you’re blacklisted, it’s their way off making money and keeping the server in good shape thus why you get blacklisted if you chargeback. It’s like stealing money, expect a punishment.
     
  6. Wazez

    Wazez Owner
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    Thank you for submitting a suggestion thread.
    We've looked at your idea and have decided to not implement it into our network.

    This can be due to any of the following reasons:
    - The suggestion may be seen as unnecessary
    - The suggestion is too generic
    - The suggestion may not be agreed/supported by the majority of the community
    - The suggestion may cause an unbalance in the current network

    Feel free to post more suggestions at www.mineheroes.net/forums/suggest

    Closed.
     
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