Separate names with a comma.
You can find it here: https://www.mineheroes.net/members/?type=staff
This isn't the right section, probably best to make a support ticket.
Maybe @Rembulan could help you with this, I'd suggest private messaging him.
You cant link donator ranks yet as it isn't setup. As for how they handled the situation, I agree it was handled efficiently although it's still...